Canton Patch Business Spotlight: Lovin My Leash
Lovin My Leash owner Darci Cohen talks to Canton Patch on caring for your pets.
Lovin My Leash located in Canton offers many services for your pets. Owner Darci Cohen offers dog walking, pet sitting and house sitting.
Cohen sat down with Canton Patch to let people know she's the one to call when you want to book your vacation but encourages people to interview several before hiring someone to take care of your loved pets.
Patch: What towns have you serviced and which towns are you willing to service?
DC: Currently, I service Canton, Stoughton, Sharon, Walpole, Norwood and Foxborough and plan to stay within these parameters.
Patch: Describe the most common types of services you offer for your clients.
DC: The most common services I offer are geared to exercise your pet. The most commonly chosen package is called Walk-N-Play. This consists of 20 / 25 minutes of walk time, fresh water upon arrival, as well as a few treats as directed by owners at no extra charge.
Patch: What advice do you have for a customer looking to hire a provider like you?
DC: Interview more than on potential care giver, check references and go with your instinct who you feel will be the best fit for you and most important your pet. During the initial interview, keep an eye on their interaction with your pet(s). Remember the caregiver you hire will be caring for your best friend.
Patch: What questions should a consumers choose in-home services rather than sending their pet to a kennel or daycare facility?
DC: I feel it is best for pets to stay in their home. This offers a less stressful environment for your pet while you are away for a few hours, few days, or few weeks. They are used to your scents and their home and feel comforted by this.
Patch: Why does your work stand out from others who do what you do?
DC: The key difference is that other companies tend to charge for the basics that I feel should be included in your pet’s experience. This includes feedings, fresh water, treats, and bringing in the mail for the client.
Patch: What do you like most about your job?
DC: As you would probably already suspect - bonding with my clients pets. I love the excitement that the pets have for me when I pick them up for walks. I also enjoy creating lasting and trusting relationships with clients.
Patch: What questions do customers most commonly ask you?
DC: Do I have references? I answer yes I have several. I have a welcome folder I provide during the Free Initial Consult, which I am constantly improving by adding more questions and answers I come across during each consult.
Patch: What do you wish customers knew about you or your profession?
DC: I hope that new customers knew that taking care of your pet consists of more than just a small walk to “do their business.” Lovin’ My Leash strives to keep your pet happy and healthy.
Lovin My Leash packages can consist anywhere from of 20 - 35 minutes; potential clients are not aware how much extra time I actually put in with their loved ones/best friend. It’s the little things that can change the day for yourself or your pet. I always provide fresh water, feed (if required), and leave a report card of how they did for the day. This helps you, the customer, feel secure that your friend it being taken care of.
With the above being stated, I never take away from their pets exercise. Their walk time is most important because it is when I am able to bond with their pet.
In addition, there is a growing epidemic of obesity in pets, which can cause cardiovascular disease, different kinds of cancers and diabetes to mention a few.
Patch: How did you decide to get in your line of work?
DC: I have always loved animals since I can remember and worked at a few different clinics in my past but knew I always wanted to be a business owner.
A very good friend of mine who works in the IT field was aware of my desire to own my own company and my love for animals. He invited me to his shop for a visit in 2010 and next thing I knew he was showing me a website he created with my contact information all over and low and behold, it was a pet care website. What a surprise that was. From then on, I chose to go with it and here I am three-years later.
Patch: What is your greatest strength?
DC: My Dependability. In this industry, it is more than pertinent I be there when I say I am going to be. You have trusted me to be in your homes and work with your pets and I will be there when you need me to.
Patch: What are you currently working on improving?
DC: I am working on connecting with other services in the area to help provide my clients with adequate resources. If they need a groomer or veterinarian or whatever may come up, they can come to me be connected to others in the community.